Upcoming workshop


THE 7 MOST COSTLY MISTAKES

YOU ARE PROBABLY MAKING

WHEN COMMUNICATING WITH

PROSPECTS AND CLIENTS

By Mitch Harris

aka “The Samurai Of Sales”

MISTAKE #3: You underestimate the power of saying someone’s name:

The sound of someone’s NAME is one of the most powerful “triggers” you can ever use to get someone’s attention.

This is because it is the first sound we heard as children and it has been used as a means to control our behavior for as long as we can remember.

This alone can immediately put someone into a trance for a brief moment in which they give you their complete attention.

This seems simple but is dramatically under utilized as a tool of effective communication.

Don’t sandwich your prospect’s name in between 20 other words when beginning a conversation. Throw their name out quickly and immediately, which a punch and emphasis.

Example: “John!” “Mrs. Johnson!” etc…etc…etc…”

Think about someone in your life who has the ability to change your emotional state, simply by the way they say your name.


THE 7 MOST COSTLY MISTAKES

YOU ARE PROBABLY MAKING

WHEN COMMUNICATING WITH

PROSPECTS AND CLIENTS

By Mitch Harris

aka “The Samurai Of Sales”

MISTAKE #2: You create additional meaning that is not actually there:

You don’t really hear what your prospect or client is saying because you assume you already know what they mean.

any times you don’t even let them finish their sentences.

You throw YOUR OWN INTERPRETATION onto what they are saying to you. It’s like sticking cotton in your ears.

I call this “MENTAL WAX PAPER”. It clouds your ability to listen clearly.

Is that how you want to go through life?

That’s why you so often hear people say things like:

“It felt like we were talking 2 different languages.”

”We don’t really think he/she understands the needs of our organization.”

“Hello? Are you even listening to me?”

“Forget it! Never mind.”

This alone can literally prevent you from truly hearing what your prospect has to say and thus reacting appropriately or effectively.

Be willing to listen as if you are hearing it for the very first time.


THE 7 MOST COSTLY MISTAKES

YOU ARE PROBABLY MAKING

WHEN COMMUNICATING WITH

PROSPECTS AND CLIENTS

By Mitch Harris

aka “The Samurai Of Sales”

Here are the top 7 reasons why most sales professionals and entrepreneurs struggle with getting the outcomes they want from both prospects and clients and how to avoid making these critical mistakes in the future:

MISTAKE #1: You focus too much on what you are going to say next and not enough on what they are already saying:

TOO MANY STATEMENTS NOT ENOUGH QUESTIONS!

“God gave us 2 ears and 1 mouth so we can listen twice as much as we speak.”
-ANONYMOUS

The greatest barrier to effective communication: POOR LISTENING!

If I had 10 cents for every dollar that’s been left on the table by professional sales people and entrepreneurs simply as a result of poor listening, I could feed every single hungry person in Africa for the next decade!!! FACT!

Stop talking so much! Lose your infatuation with the sound of your own voice. Think about that moment that occurs for you when you are speaking with someone else and you realize that they are not really listening to you. Do you tend to shut down? Do you get annoyed? Do you lose your desire to really express yourself fully?

Well guess what: THAT’S EXACTLY WHAT HAPPENS TO YOUR PROSPECTS AND CLIENTS WHEN YOU DO THAT TO THEM!

The goal is to be a “hypersensitive” listener.

Focus on what you can learn, not what you can teach. If you are the expert, it will come through. And if you are not the expert, don’t try to act as if you are. Simply refer to the experience and resources of your company or associates.

to be continued on Monday…

Welcome!

You can look forward to some great content here and ongoing tools for mastering your sales game and expanding your business. Please feel free to click on and enjoy the video below. I look forward to going through this process and getting to know you.

Yours In Success,

Mitch Harris President Communication Mastery


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